Your Legal position before account access
Our Legal position begins with jurisdiction: access depends on local law, and you must decide whether using the service is permitted where you are located. We may ask for account details or payment evidence when a Legal, security or transaction question requires clarification. DANA, OVO, GoPay
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and QRIS records can help us match a wallet event to your account, while bank transfer and virtual account references may be needed for a payment query. Phone verification comes before account access, and we can restrict access when required by applicable rules or when account
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details do not match. Keep your login details private, use your own payment account, and contact us before opening another account if your circumstances change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.